Blog Scam Awareness



I'm involved in this awareness day, because I was one of the unlucky bloggers. One of the unlucky that was scammed by Jess, the previous owner of Delicious Design Studio. {This in no way involves the current owners of DDS}

I loved her style. I loved her blog. I loved her portfolio. I wanted her to bring all of my ideas to life, and I wanted to pay her good money to do so because I knew she could. At the end of 2008, I decided I wanted a blog design done for my birthday in May, 2009.  She had all of my ideas and my $112 down payment. At first, everything was great. I watched as names were scratched off of the schedule list, and the time for my design was getting closer. Then, I got an email saying she was going through personal problems with her family (health) and that she promised she would get around to it by a certain date. The end date was creeping up, and I hadn't heard from her. I would send emails asking how things were going, only to get automated "out of office" replies. Then, the final day came where I was supposed to have everything installed and published. I still hadn't heard from her. So, I decided to write her another email.
Hey Jess,
I feel like I bother you all of the time, so sorry! I'm just checking in because today is the final day and I haven't heard from you yet. I'm just anxious to see it! Can't wait to hear from you!
 
Working on the mockups to send to you tonight. Just got into the office for the day/evening :)
I got super excited to see that she actually wrote me back herself, and that she was working on mine. Then she wrote me again! She sent me a link to look through her stock images and choose some final touch ups. I was overwhelmed with happiness that she was contacting me so much, and that my design was going to be on my screen for my approval shortly.  Then I got this automated email.

Thank you for your e-mail! I appreciate your inquiry and will respond as quickly as possible. :)

::project status//details//notes::
sent mockups, working on final edits & installations:
kathy, marci, shari, april marie, tammy.

current projects for July 6th - 11th:

(finalizing mockups for review)
 andrea, asmah, karmeka, shannon, summer, michelle, stephanie, katie,

steph, abi, leoni & tonia.
Friendly Reminder: I will be away from my desk Sunday, July 12th - Wednesday, July 15th and not have access to my e-mail.
So now she's out of the office and not going to send me the mock up she had just promised? Since it was July 10th, and I saw she was going to be out of town, I decided the next day to write her this email.
  The main goal of this awareness day, is so that it doesn't happen to others. Please tweet about this, repost it, whatever you can to help spread the word. We've been told she's still doing blog designs, but under a different name. Be cautious of who you give your money to! We learned the hard way. 
Hello lovely lady :) wondering how the process is coming along. I know you will be out of the office starting tomorrow so I wasn't sure if you'd be finished with my mock up by then or not. I hope everything is going well, I know you are very busy...just checking in :) thanks for your time and always being so sweet!


Love,
Shannon
July 30th rolls around (more than 2 weeks since she had been back from "out of town")...yes I let it go that long.
I don't mean to sound rude, but I was under the impression my mock up was supposed to be sent to me by the 11th this month, and I haven't heard from you at all. Bills keep popping up and it's getting kind of difficult to watch the money sit there. Should we reschedule the date or will it be ready soon? Just let me know. I hope you and your family are well!



Love,
Shannon


Hey Shannon -

I appreciate your patience. I got so wrapped up in my last design that I got sidetracked. Don't worry about the final payment. I will not expect it since this has taken a little longer than expected.. I will finish this up at no charge. :)
 
Jess,
That would be SO helpful. Thank you!
And like a sucker, I believed it. I got happy again, and was so excited to know that I wouldn't have to pay the 2nd half. As it turns out, I never got my design, or even a design worth at least the money I paid. I never got my money back, and I never heard from her again. I truly thought with so many bloggers I read  that had her designs, that I wouldn't get treated like this. And furthermore, how does she choose who she rips off?  After all the frustration and dissapointment, I was too drained to even try and get my money back. I have recently found out that it wasn't just a couple of people that were scammed by Jess. It's much more than that. In fact, there's reviews written about it here, here, and here. Even a blog site dedicated to it here. That's not including all of the comments left on those reviews by people in the same boat! I understand I should have done this research before hand, so it's my loss. But that doesn't make what she did right.
 
I hate having something so negative on my blog, and bad mouthing is just drama in my book that I want no part of. However, this is different. This is a crime. $5, fine keep it. $10, $20 even. But money that could have been used to pay a bill if I would have known I was going to get nothing in return? That's just wrong.

So a big thanks to all the ladies involved in this awareness day. 


Other Blogger's writing about it today:

The Tambourine Queen
Mom in Real Life
Hope Dies Last
MacGeekGrl
Mad Madam Mim's Mimsy

{list will be updated as posts are added}

14 comments:

Eden said...

wow! I can't believe that!

Kyla Roma said...

I'm so glad you guys are writing publicly about your experiences! I just can't understand why someone so talented would just...become indifferent or think that this was an okay way to treat clients, or would even take on more clients than they could handle! Just... stop taking payment until you have worked through your back log! I don't understand... but I'm glad you're talking about it because it's ridiculous.

I'm so sorry you got ripped off <3

Classy in Philadelphia said...

Holy crap! That is so intense. Like Kyla said, I'm glad you're writing about this. Can she get in any legal trouble?

I want to do a re-design and I guess I'm going to have to be VERY careful about who I choose to do it.

Stephany said...

Wow, this is so crazy. I was thinking about using DDS to get a blog design and this makes me think twice (even though she doesn't work there anymore!). It also makes me wary to choose anyone to give me a blog design.

It's awesome that you're bringing awareness to this, though. It's such a crappy situation.

Barbara said...

I really hate hearing about this sort of thing because it gives good designers a bad name.

Tht being said, did she have you sign a contract outlining what was going to be done along with the approximate delievery of the product? If this is the case, you most definitely can take legal action, although I'm not sure if that is the route you want to go or not. Keep in mind that any ethical designer will make you sign a contract and DO NOT be afraid to ask for one.

samdotcom said...

Why do bad things happen to amazing, lovely, caring girls?

I clearly remember when all this was going on last year. And the emails we shared discussing your excitement for the birthday present of a new design. Disgusting when people do things like this. So proud of you for taking a stance against it. <3

Sarah said...

Wow that's just horrible! I don't know how someone could live with themselves, and not refund that money!!

publicknitting said...

I'm so sorry. That really sucks. Why go to all of the effort of emailing you back? What a weirdo.

ChinkyGirLMeL said...

hey sweetie! I got the e-card you sent. Thank you so much. This absolutely made my week. It's great to have found you again, i miss your old blog too. Anyhow, was super excited to check out this new blog of yours and it saddens me to hear about this blog scam. I hope karma pays Jess a visit.

I BLEED PINK said...

I am really glad you posted about this, because I had been eyeballing her designs for awhile. It sucks that you had to go through all that.

Love your blog name!!

Heather Rose said...

That is so lousy! What a schmuck?! I'm so sorry, Shannon. No one deserves to be treated liked that.

You are not some stupid girl, and if it happened to you it could happen to anyone. I'm passing this post of yours along on my blog tomorrow.

P said...

I worked for a con artist once (I obviously didn't REALISE she was a con artist at the time) and the little excuses that Jess provided you . . . it just seems sooo like this woman I worked for, when she wasn't paying us.

I hope this smokes her out to try and defend herself, or ruins any business she has started again after scamming you all over!

S.I.F. said...

I read about this on Hopes blog too... It's just so crazy! I can't believe people do things like that; and I am sure I would have fallen for it too! Thank you so much for writing about this. I really want to have my blog design done, but I'm going to have to really think twice about who I use... So bogus!

Geezees Custom Canvas Art said...

I am so sorry to hear that, thanks for letting us know about this...

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